The most important features are the following:

For administrators

• Unlimited number of tasks organised by categories.
• Access rights on the basis of groups.
• Possibility of automatically saving intelligent questions from users to Kbase.
• A wide range of statistics.
• Import of articles from CSV format files.
• Possibility of making Kbase entirely or partially private.
• Integration of the application in any other online application.
• Addition of documents.

As a user

• Powerful search possibilities.
• Intelligent navigation with breadcrumbs, most recent/popular questions.
• A glossary, including a highlight function on words.
• Page printout.
• E-mail page.
• Posting comments.
• Subscription.
• Addition to bookmarks.
• Rating system.
• RSS subscription.

The entire function is built up to include the most important features of a fully fledged knowledgebase, including all the well-known benefits:

• Better support.
• Better handling of procedures between customers and your company.
• Database storage of the know-how of your employees.
• Display of a certain expertise.
• Improved customer loyalty.
• Increase in customer satisfaction.
• …